We help UK businesses stop losing leads to missed calls
Call2SMS is a UK-built missed call text-back service. When you can’t get to the phone, we text the caller back in seconds, capture what they need, and hand you a ready-to-action lead — so a missed call never has to mean lost work.
Why we built Call2SMS
Every day, UK tradespeople and small business owners miss calls they never meant to ignore — up a ladder, under a sink, mid-appointment, on another line, or simply closed for the evening. The caller rarely leaves a voicemail. Instead, they call the next business on the list. That missed call quietly becomes a lost job, and most owners never even know it happened.
We thought that was a problem worth fixing properly. Not with another voicemail no one listens to, and not by paying hundreds of pounds a month for a human answering service. So we built Call2SMS: the moment you miss a call, an automated text goes straight back to the caller, and our AI holds a natural two-way SMS conversation — finding out who they are, what they need, and how urgent it is. You get a clean summary on your phone, with the full transcript, ready to win the work.
It runs 24/7, it’s live within about 24 hours, and there’s no contract. It’s the kind of tool we wished existed for the businesses we know best — the ones that live and die on the phone.
What we stand for
Speed wins work
Most callers ring the next business within five minutes. Replying in seconds is the single biggest thing that keeps the lead with you.
UK-based & compliant
We’re a UK company with UK support. Every message is STOP-compliant and your data is handled under UK GDPR.
Fair, no lock-in
Monthly rolling, no setup fees, no contracts. A fraction of the cost of a receptionist or answering service, and you can cancel anytime.
Call2SMS is a UK company registered with the Information Commissioner’s Office (ICO registration ZC065739) and handles all data under UK GDPR.
Meet the team
Tony Dalton
Founder & Managing Director
Tony founded Call2SMS after seeing how many UK service businesses quietly lose work every week to calls they simply can't answer. He leads the company day to day, working directly with tradespeople and small business owners to make sure every missed call turns into a real opportunity.
Ready to stop losing leads?
Try it on yourself first — call our live demo line and watch the text-back land, exactly like your customers would.