Never lose another missed call
When you can’t get to the phone, Call2SMS texts the caller back within seconds — apologises, asks what they need, captures the enquiry, and sends the details straight to you. Stop losing leads to the next business they ring.
Every missed call is a lead walking away
Most callers won’t leave a voicemail. They won’t try again later. They simply ring the next business on the list — and you never even know they called.
For trades, salons, garages and clinics, a single missed call can mean a £200 booking lost to a competitor. Over a month, that quietly adds up to thousands in lost revenue.
of callers won’t leave a voicemail
before most callers ring a competitor instead
enquiries lost when nobody picks up
in bookings lost each month by busy small businesses
A friendly text, sent instantly — on your behalf
The moment a call goes unanswered, our AI fires off a polite text to the caller. It apologises, asks what they need, and has a short back-and-forth to capture the enquiry properly.
A call goes unanswered
You’re busy, on another job, or it’s out of hours. The phone simply rings out as normal.
AI texts back in seconds
The caller instantly gets a personalised SMS in your business name, apologising and asking how you can help.
The caller replies
Our AI chats with them, asks the right follow-up questions, and gathers their name, reason for calling and any details you need.
You get a warm lead
A clean summary lands in your inbox, WhatsApp or SMS with the full transcript — ready to action while the lead is still hot.
Why UK businesses switch on Call2SMS
Built for the way small businesses actually work — phones ringing while you’re on the tools, in the chair, or already with a customer.
Capture more leads
Every missed call becomes a captured enquiry instead of a competitor’s booking.
Respond instantly
A text goes out within seconds — faster than you could ever call them back.
Look more professional
Callers feel looked after instead of ignored. A great first impression, even when you’re flat out.
Works after hours
Evenings, weekends, holidays — the AI keeps recovering enquiries while you’re off the clock.
Simple setup
Use your existing number with call forwarding. No new phone, no hardware, no faff.
Smart questions
The AI asks follow-up questions tailored to your business, so you get the info you actually need.
Department routing
Sales, service, bookings — enquiries can be routed to the right person automatically.
Full transcripts
Every conversation logged in your dashboard. Searchable, exportable, never lost.
UK GDPR compliant
Hosted in line with UK data-protection rules, with secure, encrypted transcripts.
Built for businesses that live on the phone
If a missed call costs you a customer, Call2SMS is for you.
Tradespeople
Plumbers, electricians, builders, gas engineers — capture jobs while you’re on the tools.
Garages & MOT
Bookings and quote requests keep flowing even when the workshop phone is buried.
Salons & barbers
Customers booking appointments don’t leave voicemails — they ring the next salon.
Clinics & practices
Patients get a professional reply during busy times, lunch breaks and out of hours.
Estate agents
Viewing requests and vendor calls never slip through the cracks.
Local services
Cleaners, gardeners, removals, couriers — every enquiry counts.
Simple plans, no contracts
Pick the plan that fits your call volume. Upgrade, downgrade or cancel any time.
MCR Starter
For sole traders and small businesses
30 recovered-lead conversations included
- AI SMS conversation when you miss a call
- 30 recovered-lead conversations / month
- 1 department
- 1 notification contact
- Lead summary by email
- Public transcript share-link
- STOP / opt-out handling
MCR Growth
Best value for growing businesses
75 recovered-lead conversations included
- Everything in MCR Starter
- 75 recovered-lead conversations / month
- 3 departments with keyword routing
- 3 notification contacts
- WhatsApp + SMS notifications
- Urgent-lead instant alerts
- Human takeover from dashboard
MCR Pro
For high-volume call businesses
150 recovered-lead conversations included
- Everything in MCR Growth
- 150 recovered-lead conversations / month
- 10 departments
- 10 notification contacts
- Priority OpenAI quota
- Conversation history export
- Priority support
Every plan includes a monthly SMS allowance for your recovered-lead conversations. Busy month? Top up with pay-as-you-go SMS credits — no contracts, cancel anytime.
See full pricing details →Common questions
Stop losing leads to the next number on the list
Every unanswered call is a customer about to ring a competitor. Switch on Call2SMS and turn those silent calls into booked work.