Win more building work from the calls you can’t take
On site you can’t stop to answer the phone — and homeowners ringing round for an extension or renovation don’t wait. Call2SMS texts every missed caller back in seconds, captures the project, and sends you a quote-ready lead.
Every missed call is a job walking away
Building enquiries are high-value and high-competition. A homeowner planning an extension, loft conversion or renovation will ring three or four builders for quotes — and if you’re on site with the drill running and miss the call, you’re simply not on their shortlist. Voicemail rarely gets used; they move straight to the next builder.
Call2SMS keeps you in the running. The moment a call goes unanswered, the caller gets a text in your company’s name. The AI asks what the project is, the property and the postcode, then sends you the lead so you can book a site visit when you’re back in the van.
Figures from independent research — see our missed call statistics and what a missed call costs.
What Call2SMS captures from every missed building call
Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.
Project type
Extension, loft, renovation, new build or repair — captured up front.
Scope & size
A rough idea of the size or scope, so you can gauge the job before you visit.
Location & postcode
Where the project is, so you can plan a site visit and price it properly.
Timeframe
When they’re hoping to start, so you prioritise the live ones.
Name & best number
A name and confirmed number so your callback lands warm.
What a text-back conversation looks like
Here’s how a missed call to a building becomes a captured lead — in your business name, within seconds.
A typical Missed Call Lead Recovery conversation
- Captures the project, size and postcode while you’re on the tools
- Gets you onto the homeowner’s shortlist before a rival builder calls back
- Filters the serious projects from the tyre-kickers before you drive out
The modern alternative to a building answering service
A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.
Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. See why it’s the smarter answering service alternative, or compare every option on our cost comparison page.
Builders — common questions
Missed call text-back for your trade
Call2SMS works for any business where a missed call means a missed job. See how it works for:
Stop losing building leads to the next number on the list
Setup takes under 24 hours and works with your existing number — you just set up conditional call forwarding. Your next missed call could be the first one you turn into a booked job.
7-day free trial · no contracts · cancel anytime · from £37/month