For Builders & Construction Firms

Win more building work from the calls you can’t take

On site you can’t stop to answer the phone — and homeowners ringing round for an extension or renovation don’t wait. Call2SMS texts every missed caller back in seconds, captures the project, and sends you a quote-ready lead.

7-day free trial Replies in seconds Works with your existing number No contracts
The problem

Every missed call is a job walking away

Building enquiries are high-value and high-competition. A homeowner planning an extension, loft conversion or renovation will ring three or four builders for quotes — and if you’re on site with the drill running and miss the call, you’re simply not on their shortlist. Voicemail rarely gets used; they move straight to the next builder.

Call2SMS keeps you in the running. The moment a call goes unanswered, the caller gets a text in your company’s name. The AI asks what the project is, the property and the postcode, then sends you the lead so you can book a site visit when you’re back in the van.

85%
of callers don’t leave a voicemail
<5 min
before most ring a competitor instead
more likely to convert if you reply within 5 minutes
£1000s
in work lost each month by busy firms
What you receive

What Call2SMS captures from every missed building call

Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.

Project type

Extension, loft, renovation, new build or repair — captured up front.

Scope & size

A rough idea of the size or scope, so you can gauge the job before you visit.

Location & postcode

Where the project is, so you can plan a site visit and price it properly.

Timeframe

When they’re hoping to start, so you prioritise the live ones.

Name & best number

A name and confirmed number so your callback lands warm.

See it in action

What a text-back conversation looks like

Here’s how a missed call to a building becomes a captured lead — in your business name, within seconds.

C2S
Your business
Text message · SMS
Missed call · just now
Hi, sorry we missed your call to Cornerstone Builders! What can we help with? Reply here and we’ll get straight back to you.
After a quote for a single-storey rear extension
Happy to help! Roughly what size are you thinking, and whereabouts is the property?
About 4x5m, terraced house in IP2
Great. Can I take your name and best number so we can arrange a site visit to quote?
Mark, 07700 900611
Thanks Mark — sent to the team and they’ll call to book a site visit. ✅

A typical Missed Call Lead Recovery conversation

  • Captures the project, size and postcode while you’re on the tools
  • Gets you onto the homeowner’s shortlist before a rival builder calls back
  • Filters the serious projects from the tyre-kickers before you drive out
Email WhatsApp SMS — the lead lands however you prefer
The smarter option

The modern alternative to a building answering service

A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.

Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. Compare the options on our cost comparison page.

Replies in seconds, 24/7
Captures the enquiry in writing
No per-call or per-minute fees
No contract, cancel anytime
From£37/month

Builders — common questions

It’s the smarter, cheaper alternative. Instead of a call centre answering live, Call2SMS texts every missed caller back instantly, captures the project over SMS, and sends you the lead. You stay on the homeowner’s shortlist without per-call answering-service fees or a contract.

Yes. You set the questions, so the AI asks about the project type, rough size, property and location — enough to decide whether to book a site visit and roughly what’s involved before you go.

Yes. Homeowners often research builders in the evening and at weekends. Call2SMS replies 24/7, so those enquiries are captured and waiting for you rather than lost.

No. Keep your existing number with conditional call forwarding so only missed calls reach Call2SMS, or take a fresh UK number from us.

From £37/month, no contract, with a free trial. A single recovered extension or renovation dwarfs the cost.

Read all FAQs →

Stop losing building leads to the next number on the list

Setup takes under 24 hours and works with your existing number. Your next missed call could be the first one you turn into a booked job.

7-day free trial · no contracts · cancel anytime · from £37/month