Win new clients from the calls you can’t take
A prospect ringing a broker expects a prompt, professional response. When you’re in an appointment, Call2SMS texts them back in seconds, captures the enquiry, and alerts you.
Every missed call is a new client walking away
Mortgage enquiries are valuable and time-critical — a first-time buyer with an offer accepted, a homeowner remortgaging, a landlord expanding a portfolio. A prospect who reaches an unanswered phone often just rings the next broker, and the case (plus future referrals) goes with them.
Call2SMS keeps you looking responsive. Every missed call triggers a professional, on-brand text. The AI explains a member of the team will be in touch, captures whether it’s a purchase, remortgage or buy-to-let and the best time to call — without asking for sensitive financial detail over SMS — and alerts you to follow up.
Figures from independent research — see our missed call statistics and what a missed call costs.
What Call2SMS captures from every missed mortgage broker call
Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.
Enquiry type
Purchase, remortgage, buy-to-let or first-time buyer — captured up front.
Stage
Whether they’ve had an offer accepted or are just starting out.
No sensitive detail
The AI never asks for financial detail over SMS — just enough to call back.
Best time to call
When the prospect would like to be contacted.
Name & number
Captured for a prompt, professional callback.
What a text-back conversation looks like
Here’s how a missed call to a mortgage broker becomes a captured lead — in your business name, within seconds.
A typical Missed Call Lead Recovery conversation
- A professional, branded reply that reflects well on your firm from the first contact
- Captures the enquiry type and stage so you call back briefed
- Covers back-to-back appointments without adding admin staff
The modern alternative to a mortgage broker answering service
A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.
Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. See why it’s the smarter answering service alternative, or compare every option on our cost comparison page.
Mortgage Brokers — common questions
Missed call text-back for your trade
Call2SMS works for any business where a missed call means a missed job. See how it works for:
Stop losing mortgage broker leads to the next number on the list
Setup takes under 24 hours and works with your existing number — you just set up conditional call forwarding. Your next missed call could be the first one you turn into a booked job.
7-day free trial · no contracts · cancel anytime · from £37/month