Win new clients from the calls you can’t take
A prospect ringing a broker expects a prompt, professional response. When you’re in an appointment, Call2SMS texts them back in seconds, captures the enquiry, and alerts you.
Every missed call is a new client walking away
Mortgage enquiries are valuable and time-critical — a first-time buyer with an offer accepted, a homeowner remortgaging, a landlord expanding a portfolio. A prospect who reaches an unanswered phone often just rings the next broker, and the case (plus future referrals) goes with them.
Call2SMS keeps you looking responsive. Every missed call triggers a professional, on-brand text. The AI explains a member of the team will be in touch, captures whether it’s a purchase, remortgage or buy-to-let and the best time to call — without asking for sensitive financial detail over SMS — and alerts you to follow up.
What Call2SMS captures from every missed mortgage broker call
Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.
Enquiry type
Purchase, remortgage, buy-to-let or first-time buyer — captured up front.
Stage
Whether they’ve had an offer accepted or are just starting out.
No sensitive detail
The AI never asks for financial detail over SMS — just enough to call back.
Best time to call
When the prospect would like to be contacted.
Name & number
Captured for a prompt, professional callback.
What a text-back conversation looks like
Here’s how a missed call to a mortgage broker becomes a captured lead — in your business name, within seconds.
A typical Missed Call Lead Recovery conversation
- A professional, branded reply that reflects well on your firm from the first contact
- Captures the enquiry type and stage so you call back briefed
- Covers back-to-back appointments without adding admin staff
The modern alternative to a mortgage broker answering service
A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.
Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. Compare the options on our cost comparison page.
Mortgage Brokers — common questions
Missed call text-back for your trade
Call2SMS works for any business where a missed call means a missed job. See how it works for:
Stop losing mortgage broker leads to the next number on the list
Setup takes under 24 hours and works with your existing number. Your next missed call could be the first one you turn into a booked job.
7-day free trial · no contracts · cancel anytime · from £37/month