Capture every new client enquiry, even when you’re in court
Prospective clients expect a prompt, discreet response. When you’re with a client or in court, Call2SMS texts missed callers back in seconds, captures the type of matter, and alerts your team.
Every missed call is a new client walking away
People ring a solicitor at a stressful moment — a conveyancing deadline, a family matter, a will, an injury claim — and they expect to be looked after straight away. A call that rings out without any response can send a prospective client straight to the next firm, taking a valuable instruction with them.
Call2SMS makes sure no enquiry is left hanging. Every missed call triggers a discreet, professional text in your firm’s name. The AI explains that a member of the team will be in touch, captures the broad type of matter and the best time to call — without asking for confidential detail over SMS — and alerts your team to follow up.
What Call2SMS captures from every missed solicitor call
Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.
Type of matter
Conveyancing, family, wills & probate, injury or commercial — routed to the right department.
Discreet by design
The AI captures the area of law, not confidential details — those stay for the call.
Best time to call
When the client would like to be contacted, for a smooth callback.
Routed to the right team
Each practice area can route to the right fee-earner or clerk.
Name & number
Captured for a prompt, professional response.
What a text-back conversation looks like
Here’s how a missed call to a solicitor becomes a captured lead — in your business name, within seconds.
A typical Missed Call Lead Recovery conversation
- A discreet, professional reply that reassures clients from the first contact
- Captures the area of law so the right fee-earner calls back briefed
- Covers court days and client meetings without missing new instructions
The modern alternative to a solicitor answering service
A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.
Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. Compare the options on our cost comparison page.
Solicitors — common questions
Missed call text-back for your trade
Call2SMS works for any business where a missed call means a missed job. See how it works for:
Stop losing solicitor leads to the next number on the list
Setup takes under 24 hours and works with your existing number. Your next missed call could be the first one you turn into a booked job.
7-day free trial · no contracts · cancel anytime · from £37/month