Never lose a tenant or landlord to a missed call again
Between viewings, check-ins and maintenance calls your phone never stops — and the ones you miss are applicants and landlords who simply ring the next agent. Call2SMS texts every missed caller back in seconds, finds out what they need, and sends you the lead.
Every missed call is a lead walking away
Lettings moves fast. An applicant wants a viewing on a flat that’ll be gone by the weekend, a landlord is shopping around for a managing agent, a tenant is reporting a leak — and they all call while you’re already on another line or out at a viewing. Applicants in particular ring three or four agents at once; miss them and the deal is someone else’s.
Call2SMS closes that gap. The moment a call rings out, the caller gets a friendly text in your agency’s name. The AI works out whether they’re a tenant, a landlord or an existing tenant with a maintenance issue, captures the property and what they need, and sends you the lead so nothing slips between viewings.
Figures from independent research — see our missed call statistics and what a missed call costs.
What Call2SMS captures from every missed letting agent call
Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.
Tenant, landlord or maintenance
Knows straight away who’s calling so the lead reaches the right person.
Property or address
Captures which property they’re asking about, or the area and budget they’re searching.
What they need
Viewing, valuation, application or a repair — with move date or availability where it matters.
Budget or move date
Useful context to qualify an applicant or landlord before you call back.
Name & best number
A first name and confirmed mobile so your callback lands warm.
What a text-back conversation looks like
Here’s how a missed call to a letting agent becomes a captured lead — in your business name, within seconds.
A typical Missed Call Lead Recovery conversation
- Captures whether it’s a tenant, landlord or repair while you’re at a viewing
- Catches the after-hours applicants who’d otherwise call a rival agent
- Routes landlord valuations and tenant repairs to the right person
The modern alternative to a letting agent answering service
A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.
Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. See why it’s the smarter answering service alternative, or compare every option on our cost comparison page.
Letting Agents — common questions
Missed call text-back for your trade
Call2SMS works for any business where a missed call means a missed job. See how it works for:
Stop losing letting agent leads to the next number on the list
Setup takes under 24 hours and works with your existing number — you just set up conditional call forwarding. Your next missed call could be the first one you turn into a booked job.
7-day free trial · no contracts · cancel anytime · from £37/month