For Estate & Letting Agents

Never lose a viewing, valuation or instruction to a missed call

Property enquiries move fast and so do the people making them. Call2SMS texts every missed caller back in seconds, finds out whether they’re buying, selling, letting or renting, and routes the lead to the right person.

7-day free trial Replies in seconds Works with your existing number No contracts
The problem

Every missed call is a new instruction walking away

In property, speed wins. A buyer who can’t reach you to book a viewing moves to the next listing; a vendor or landlord whose call goes unanswered may give the instruction to a rival branch. When your team is on viewings or every line is busy, those calls quietly cost you fees.

Call2SMS makes sure every missed caller gets an immediate response in your branch’s name. The AI asks whether they’re looking to buy, sell, let or rent, captures the property or postcode, and routes the lead to sales or lettings — so nothing slips through during a busy day.

85%
of callers don’t leave a voicemail
<5 min
before most ring a competitor instead
more likely to convert if you reply within 5 minutes
£1000s
in work lost each month by busy firms
What you receive

What Call2SMS captures from every missed estate agent call

Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.

Buy, sell, let or rent

The enquiry type, so it routes to the right sales or lettings person.

Property or postcode

The address or area they’re asking about, for a productive callback.

Viewing availability

When they could view or be visited, to book in fast.

Routed to the right team

Sales, lettings, vendor or landlord enquiries to the right inbox.

Name & number

Captured so your negotiator calls back with context.

See it in action

What a text-back conversation looks like

Here’s how a missed call to a estate agent becomes a captured lead — in your business name, within seconds.

C2S
Your business
Text message · SMS
Missed call · just now
Hi, sorry we missed your call to Crowngate Estate Agents! How can we help? Reply here and we’ll get straight back to you.
Saw a 2-bed on your site, want to book a viewing
Great choice! Do you have the address or postcode, and are you looking to buy or rent?
The one on Maple Road, IP1. Looking to buy
Perfect. What’s your name and best number, and when are you free to view?
Tom, 07700 900145, evenings or Saturday
Thanks Tom — passed to our sales team and they’ll call to arrange your viewing shortly. ✅

A typical Missed Call Lead Recovery conversation

  • Routes buyer, vendor, tenant and landlord enquiries to the right team
  • Captures the property or postcode so callbacks are productive
  • Catches out-of-hours viewing and valuation requests automatically
Email WhatsApp SMS — the lead lands however you prefer
The smarter option

The modern alternative to a estate agent answering service

A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.

Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. Compare the options on our cost comparison page.

Replies in seconds, 24/7
Captures the enquiry in writing
No per-call or per-minute fees
No contract, cancel anytime
From£37/month

Estate Agents — common questions

It’s a modern alternative. Rather than a call centre answering live, Call2SMS texts every missed caller back instantly, qualifies whether they want to buy, sell, let or rent, and routes the lead to the right person. You capture viewings and instructions without per-call answering-service fees.

Yes. Set up departments so buyer and vendor enquiries go to sales, and tenant and landlord enquiries go to lettings — each with its own contacts and follow-up questions.

Yes. Many property enquiries come in the evening and at weekends. Call2SMS replies 24/7, so a Saturday-evening viewing request is captured and waiting for your team on Monday — or sooner.

Yes. You can have the AI ask for the listing, address or postcode, so your negotiator rings back already knowing which property the caller means.

From £37/month with no contract and a free trial. A single recovered instruction or completed sale dwarfs the cost.

Read all FAQs →

Stop losing estate agent leads to the next number on the list

Setup takes under 24 hours and works with your existing number. Your next missed call could be the first one you turn into a booked job.

7-day free trial · no contracts · cancel anytime · from £37/month