For Restaurants, Takeaways & Cafes

Never lose a table booking during the rush

Booking calls always come during service, when every pair of hands is busy. Call2SMS texts missed callers back in seconds, captures the party size, date and time, and sends the booking enquiry to you.

7-day free trial Replies in seconds Works with your existing number No contracts
The problem

Every missed call is a booking walking away

Reservation calls arrive at the worst possible moments — the lunch rush, Friday evening service, a busy weekend brunch. A caller who can’t get through to book a table will simply try somewhere else, especially for a spontaneous booking, and that cover is gone.

Call2SMS catches those bookings for you. Every missed call triggers an instant text in your restaurant’s name. The AI asks for the party size, preferred date and time and any dietary notes, then sends it to you — so between covers you can confirm a booking that’s already taken.

85%
of callers don’t leave a voicemail
<5 min
before most ring a competitor instead
more likely to convert if you reply within 5 minutes
£1000s
in work lost each month by busy firms
What you receive

What Call2SMS captures from every missed restaurant call

Every lead summary gives you the details you need to call back fast and win the job — and you can add your own questions during setup.

Party size

How many covers, so you can check the book quickly.

Date & time

When they’d like to come in, ready to confirm.

Occasion & dietary

Birthday, allergies or dietary needs, captured up front.

Booking type

Table, private dining, event or takeaway query — routed appropriately.

Name & number

So confirming the booking is a single quick message.

See it in action

What a text-back conversation looks like

Here’s how a missed call to a restaurant becomes a captured lead — in your business name, within seconds.

C2S
Your business
Text message · SMS
Missed call · just now
Hi, sorry we missed your call to The Copper Kettle! 🍴 What can we book for you? Reply here and we’ll sort it out.
Table for 6 this Saturday evening
Lovely! What time works best, and is it for a special occasion or any dietary needs?
7:30pm, it’s a birthday, one veggie
Perfect. Can I take a name and mobile to confirm your table for 6?
Dan, 07700 900360
Thanks Dan — sent to the team and they’ll confirm your Saturday table shortly. 🎂

A typical Missed Call Lead Recovery conversation

  • Captures party size, date, time and dietary notes during service
  • Keeps the booking instead of sending the caller to a rival
  • Works for private dining, events and takeaway queries too
Email WhatsApp SMS — the lead lands however you prefer
The smarter option

The modern alternative to a restaurant answering service

A traditional answering service puts a call centre between you and your customers, charges per call or per minute, and ties you into a contract — and they still can’t book the job for you.

Call2SMS does the job that matters: it makes sure no missed caller is ignored. Every unanswered call gets an instant, on-brand text, a real two-way SMS conversation captures the enquiry, and the lead lands on your phone — 24/7, for a fixed low monthly price, with no contract. Compare the options on our cost comparison page.

Replies in seconds, 24/7
Captures the enquiry in writing
No per-call or per-minute fees
No contract, cancel anytime
From£37/month

Restaurants &amp; Takeaways — common questions

It’s a simpler, cheaper alternative. Instead of a call centre, Call2SMS texts missed callers back instantly, captures the booking over SMS, and sends it to you to confirm. You keep the cover without per-call fees or a contract.

Yes. You set the questions, so the AI asks for the party size, preferred date and time, occasion and any dietary needs — everything you need to confirm the table.

That’s exactly when it helps. When every team member is on the floor, Call2SMS catches the calls you can’t answer and turns them into bookings you confirm between covers.

No. Keep your existing number with conditional call forwarding, or use a fresh UK number we provide.

From £37/month, no contract, with a free trial. A couple of recovered table bookings a month more than covers it.

Read all FAQs →

Stop losing restaurant leads to the next number on the list

Setup takes under 24 hours and works with your existing number. Your next missed call could be the first one you turn into a booked job.

7-day free trial · no contracts · cancel anytime · from £37/month